Privacy Policy

Effective Date: June 11, 2025

1. Introduction

FMS Pros (a division of Fresh Marketing Solution) (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our users, clients, and website visitors. This Privacy Policy explains how we collect, use, store, and disclose information that we receive through our website, marketing activities, and client services, including any tools or services we provide to general contractors and service-based businesses.

2. Scope

This Privacy Policy applies to all users of our website [https://fms-pros.com] and any subdomains (collectively, the “Site”), as well as to any services offered through the Site, including marketing automation, CRM, AI tools, appointment scheduling, and related services provided to general contractors and other small businesses.

3. Information We Collect

A. Personal Information

We collect personal information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Business name

  • Address

  • Other contact information

  • Payment information (processed by a secure third-party processor; we do not store credit card details directly)

  • Any information you choose to submit via contact forms, surveys, or email communications

B. Automatically Collected Information

When you visit our Site, we automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited and referring URLs

  • Usage patterns through cookies and analytics tools

C. Cookies and Similar Technologies

We use cookies, pixels, and similar tracking technologies to enhance user experience, analyze usage, and deliver relevant advertising. You can control cookies through your browser settings.

4. How We Use Your Information

We use the information collected for the following purposes:

  • To provide, operate, and maintain our services

  • To respond to inquiries and provide customer support

  • To personalize and improve user experience on our Site

  • To send marketing communications, newsletters, and service updates (you may opt-out at any time)

  • To facilitate appointment scheduling and CRM functionalities

  • To analyze usage trends, measure campaign effectiveness, and improve our services

  • To comply with legal obligations and enforce our Terms and Conditions

5. Disclosure of Information

We may share your information in the following circumstances:

  • With service providers who help us operate our business (e.g., payment processors, analytics, CRM)

  • With partners or contractors involved in delivering marketing solutions or supporting healthcare practices

  • To comply with legal requirements, such as responding to subpoenas, court orders, or regulatory inquiries

  • In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new owner, subject to this Privacy Policy

We do not sell or rent your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure hosting environments. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Industry-Specific Compliance

We are committed to protecting sensitive business and customer data in accordance with applicable privacy laws. While we do not process protected health information (PHI) under HIPAA for contractor clients, we maintain strict safeguards for any personal information collected or processed through our systems.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to request deletion of your data, please contact us using the information below.

9. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

  • Access, correct, or update your personal information

  • Request deletion of your personal information

  • Object to or restrict processing of your information

  • Withdraw consent for marketing communications

  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at [email protected].

10. Children’s Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can take appropriate action.

11. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage users to read the privacy policies of every site they visit.

12. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, we will update the “Effective Date” at the top. We encourage you to review this page regularly.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact:

FMS Pros (a division of Fresh Marketing Solution)

1050 E Flamingo Road, Suite 107

Las Vegas, NV

Email: [email protected]

Phone: (725) 242-4476

Helping contractors grow with smart, done-for-you marketing. We build trust, get you seen, and keep your phone ringing. Let’s talk about how to win more jobs without more stress.

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